Harvest Sale Terms & Conditions

Black Friday Harvest Sale 2026

1. Sale period

The Black Friday Harvest Sale starts at 8:00am New Zealand Daylight Time (NZDT) on Wednesday 4 November 2026.

The sale's closing date and time will be announced on our website. Product availability and promotional gifts are subject to stock availability. The end of the sale or a change to the advertised gift offer will not alter the terms of an order already confirmed.

2. Where the sale applies

The sale is available to customers in New Zealand and Australia, online at realworldnz.com and in our own physical store. It does not apply to purchases from independent stockists.

Prices and qualifying gift thresholds are in NZD for New Zealand purchases and AUD for Australian purchases, as displayed before payment.

3. Sale prices and exclusions

Save up to 40% off sitewide, excluding gift cards and subscriptions. Discount levels vary by product; not every product is discounted by 40%. Sale prices are applied automatically, with no Black Friday discount code required.

Advertised savings are measured against our genuine usual selling prices, unless a different comparison is clearly identified. The applicable sale price is displayed before purchase.

New subscriptions cannot be purchased during the sale. This does not cancel or alter existing subscription arrangements.

Sale prices apply to purchases completed during the sale period. We do not offer retrospective sale-price adjustments for purchases made before the sale. This does not affect customers' rights concerning incorrect prices or misleading representations.

4. Discount codes, loyalty rewards and gift-card payments

Customers may use eligible discount codes and redeem available loyalty rewards alongside Black Friday sale prices, subject to the stated conditions of the particular code or reward. The final discount and amount payable will be displayed before payment.

Previously purchased gift cards can be used as payment. Purchasing a gift card is excluded from the sale and from qualifying spend for a promotional gift. Using a previously purchased gift card to pay for eligible products does not reduce the qualifying product subtotal.

5. Free gifts and qualifying spend

A promotional gift is available with eligible purchases of $190 or more, while gift stocks last. There are gift tiers at $190, $250 and $350, with the gift offered depending on the qualifying spend tier and stock availability.

The same numerical thresholds apply in each market: NZ$190, NZ$250 and NZ$350 for New Zealand purchases, and AU$190, AU$250 and AU$350 for Australian purchases.

Qualifying spend is the product subtotal after all discounts and loyalty reductions, including applicable GST but excluding shipping charges, other fees and gift-card purchases. Each threshold is inclusive: a qualifying subtotal of exactly $190, $250 or $350 meets the corresponding threshold. Separate orders or transactions cannot be combined.

The limit is one promotional gift per qualifying order or in-store transaction. Gift tiers do not stack. The gift applicable to the order will be shown before payment.

Our new Produce Wash is a featured promotional gift and is not available to purchase separately during this promotion. Gifts are allocated to qualifying completed purchases while the relevant stock lasts. Adding products to a cart does not reserve a gift.

If Produce Wash or another featured gift runs out, we may advertise a different gift for subsequent purchases. The available gift will be shown at checkout or communicated in-store before payment. If we cannot supply a gift already confirmed with an order, we will contact the customer to agree a suitable resolution rather than substituting it without agreement.

Promotional gifts cannot be exchanged for cash or another product simply because of a change of preference. This does not restrict any applicable consumer rights.

6. Stock availability

Sale products and gifts are available while stocks last. Adding products to a cart does not reserve stock or lock in a sale price.

If a purchased product becomes unavailable, we will contact the customer promptly about an agreed alternative or a refund for the unavailable product. We will not send a substitute without agreement.

7. Shipping and dispatch

Our shipping policy applies to online orders. Shipping charges and any applicable free-shipping threshold will be displayed before payment. Qualifying for a promotional gift does not, by itself, guarantee free shipping.

Please allow extra time for dispatch during the sale. We will work to get orders out as quickly as possible, communicate material delays and provide tracking once an order has been dispatched. Nothing in these terms removes our obligations concerning delivery.

8. Sale returns and consumer rights

We do not accept change-of-mind returns or exchanges for purchases made during the Black Friday Harvest Sale. Please choose carefully and check products, sizes and quantities before completing your purchase. This sale-specific change-of-mind rule replaces our usual change-of-mind policy for purchases made during the sale.

This restriction does not apply to products that are faulty, damaged, not as described or otherwise fail to meet applicable consumer guarantees. Our refund policy continues to apply to those issues, alongside customers' legal rights.

Nothing in these terms excludes or restricts rights under the New Zealand Consumer Guarantees Act 1993, the Fair Trading Act 1986, or other applicable consumer laws, including Australian Consumer Law where applicable. These protections continue to apply to discounted products and cannot be removed by a sale policy.

Where a refund is due for a purchased product, the product refund is based on the amount actually paid, together with any additional remedy required by applicable law or our refund policy.

9. Published information and confirmed orders

If we need to correct a genuine error in sale information, we will update the website promptly and contact affected customers where appropriate. We will not retrospectively remove agreed promotional benefits from confirmed orders or limit customers' mandatory legal rights. If an error affects a confirmed order, we will contact the customer to discuss an appropriate resolution.

10. Contact us

For questions about the sale, gift eligibility, delivery or a product issue, email hello@realworldnz.com. Please include your order number if you have already placed an order.

These promotion-specific terms apply alongside our Terms of Service. Neither these terms nor our general policies limit mandatory consumer rights.