Last updated: 10 June 2026

Real World NZ Limited ("Real World", "we", "us", "our") operates the website realworldnz.com and associated advertising tools. This policy explains how we collect, use, and protect your personal information.

1. Information We Collect

We may collect the following information when you interact with our website, ads, or services:

• Name, email address, and shipping address (when you place an order)
• Payment information (processed securely by our payment provider, not stored by us)
• Browsing behaviour on our website (via cookies and analytics tools)
• Ad interaction data (via Meta Ads and similar platforms)

2. How We Use Your Information

• To process and deliver your orders
• To send order confirmations and shipping updates
• To improve our website and advertising
• To send marketing communications (only with your consent, and you can unsubscribe at any time)
• To measure the performance of our advertising campaigns

3. Advertising and Analytics

We use Meta (Facebook/Instagram) advertising tools to show you relevant ads and measure their effectiveness. This may involve:

• The Meta Pixel on our website, which tracks actions like page views and purchases
• Custom and lookalike audiences based on customer data
• Conversion tracking to understand which ads lead to sales

You can manage your ad preferences through your Facebook/Instagram settings or opt out of interest-based advertising at youronlinechoices.com.

4. Cookies

Our website uses cookies to provide a better browsing experience and to support analytics and advertising. You can disable cookies in your browser settings, though some features may not work correctly.

5. Third Parties

We do not sell your personal information. We may share data with:

• Payment processors (to complete transactions)
• Shipping providers (to deliver orders)
• Email marketing platforms (to send communications you have opted into)
• Advertising platforms (Meta, Google) for campaign measurement

6. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. You can request deletion of your data at any time by contacting us.

7. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your personal information
• Withdraw consent for marketing communications

8. Data Security

We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. Our website uses SSL encryption for all data transmission.

9. Contact Us

If you have questions about this privacy policy or want to exercise your rights, contact us at:

Real World NZ Limited

Hastings, New Zealand

Email: hello@realworldnz.com